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- 24-hour community-based crisis services for adults 16+ in the City of Toronto who are dealing with mental health and/or substance use issues and are currently in crisis.
- Telephone crisis line, mobile crisis team, community-based crisis beds, short term follow-up support, and referrals to other beneficial health and social services.
- Core partnerships: Toronto Community Crisis Service (TCCS), Here to Help (H2H), Toronto Public Library (TPL) Project, and Hart Hub
- Free, confidential, and either complement or provide an alternative to medically-based services.