Toronto Community Crisis Service (TCCS) is a City of Toronto pilot, led by community anchor partners in four areas across the City. The four anchor partners are – Gerstein Crisis Centre (Division 51 and 52), TAIBU (Division 41, 42 and 43), CMHA (Division 12, 23 and 31), and 2- Spirted People of the First Nations (Division 14 and city-wide crisis support for people who identify as Indigenous).
TCCS provides a community-based response to mental health and/or substance use crises, utilizing an equity based, anti-racist, person-centred, trauma-informed response. TCCS is designed to move away from unnecessary police responses wherever possible, and connect people to the resources they need in the community.
As with all Gerstein Crisis Centre services, the downtown pilot is guided by the voices of people with lived experience of mental health and substance use and the diversity of our teams reflect the communities we serve.
TCCS responds to calls from people in crisis who are not at immediate risk of harm to self or others and to requests for well-being checks.
There are multiple access points to arrange a crisis visit with Gerstein’s TCCS Mobile Team:
Call 211, 911, or the 24/7 Gerstein Crisis line 416 929 5200.