Employment Opportunities
Community Crisis Worker – Relief
Position: Community Crisis Intervention Worker – Relief
Closing Date: Friday, October 10, 2025, 5:00 p.m.
Salary: $33.55 plus 4% vacation
Description:
Gerstein Crisis Centre provides a range of community based, 24/7 crisis services to individuals 16+ in the City of Toronto. The spectrum of services include, 24/7 Crisis line, Mobile Crisis Visits in the community, Short Term Crisis Beds, Mental Health and Justice Crisis Beds, Concurrent/Substance Use Crisis Team, Toronto Community Crisis Service mobile first response, Follow up Support and an extensive network of collaborations and partnerships to meet people where they are and connect them to the services they need. We centre the voices of people with lived experience and equity in the work we do and take a strength’s based, harm reduction, trauma informed approach.
Job Summary:
The Community Crisis Intervention Worker (CCIW) Relief will work across all GCC services and initiatives, providing crisis intervention, assessment, crisis management and follow up services to individuals in the community who are experiencing mental health and/or substance use crisis and are not currently in need of Emergency Services.
Successful applicants will have:
- Availability 7 days a week
- At least 5 years experience providing community-based crisis intervention, mental health, and addictions services strong assessment skills, including but not limited to, suicide risk assessment.
- An extensive knowledge of community supports available in the City of Toronto experience with the mental health, criminal justice and shelter systems.
- A solid understanding of Harm Reduction and Recovery philosophies.
- Demonstrated capability to be flexible and to work under pressure excellent interpersonal, written and verbal communication skills.
- Proficiency in English with additional language(s) considered an asset computer proficiency within a Windows environment.
Please note:
- The position involves shift work which includes days, afternoons, overnights and weekends.
- The position includes some light housekeeping and cooking.
- Successful candidates for this position will require a satisfactory Police Records Check/Vulnerable Sector Screening.
- Individuals with lived experience, members of racialized communities and members of Indigenous communities are encouraged to apply.
Gerstein Crisis Centre is committed to equity in employment and to upholding the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act 2005 (AODA) in all its practices and policies. We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process. If you are a person who requires accommodation under the OHRC or AODA during the hiring process, please request in writing to admin@gersteincentre.org.
We thank all applicants, but will contact only those selected to be interviewed.
Please send resume and letter of interest to admin@gersteincentre.org by Friday October 10th.
Kits for a Cause Event
Are you a group or company that is looking for a fun group or corporate volunteer program that engages your team while making an impact? Help Gerstein Crisis Centre build Personal Care Success Kits to support individuals with hygiene items and other basic necessities. To find out more, check out the Kits For a Cause website.
Volunteer Cook
Due to COVID-19, our volunteer cook program is on hold until further notice.
We are always looking for volunteer cooks to prepare evening meals for 10-15 people. If you are able to offer a minimum of 4 hours per month and feel comfortable cooking tasty, healthy meals in large quantities, please contact Nicki Casseres, Coordinator of Training and Community Education at (416) 929-0149 ext. 232 or by email at ncasseres@gersteincentre.org.