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Jobs and Volunteering

Employment Opportunities


Gerstein Centre is a voluntary, community-based 24-hour mental health crisis intervention service located in downtown Toronto area. We have 2 residential sites, with 24 beds in total. Gerstein on Charles (10 beds) operates a 24-hour crisis phone line, provides support and crisis intervention to people in the community through the mobile crisis team and can offer people experiencing mental health crisis short-stays (3-5 days) at the Centre. Gerstein on Bloor (14 beds) offers short-term residential crisis support to adults with mental health issues experiencing crisis compounded by involvement with the justice system, serious substance use issues and/or homelessness.

Successful applicants will have:

  • Availability during the week, Monday-Friday – day or night shifts
  • At least 3 years experience providing community-based crisis intervention, mental health, and addictions services
  • Strong assessment skills, including but not limited to, suicide risk assessment.
  • An extensive knowledge of community supports available in the City of Toronto
  • Experience with the mental health, criminal justice and shelter systems
  • A solid understanding of Harm Reduction and Recovery philosophies
  • Demonstrated capability to be flexible and to work under pressure
  • Excellent interpersonal, written and verbal communication skills.
  • Proficiency in English with additional language(s) considered an asset 
  • Computer proficiency within a Windows environment.

The Community Crisis Worker:

  • Provides telephone crisis counselling.
  • Screens and assesses referrals to short-term residential crisis beds.
  • Provides short term crisis support, case management, advocacy and community referrals for individuals staying in the short-term residential crisis beds
  • Provides crisis intervention and exercises good judgment in emergency and or/crisis situations.
  • Can work independently and within a team and shares responsibility for high support beds within a residential setting.

Please note:

  • The position involves shift work which includes weekdays, afternoons, overnights and weekends. Applications without weekday or weeknight availability will not be considered at this time.
  • The position includes some light housekeeping and cooking.
  • Successful candidates for this position will require a satisfactory Police Records Check/Vulnerable Sector Screening
  • Individuals with lived experience, members of racialized communities and members of Aboriginal communities are encouraged to apply.

Gerstein Crisis Centre is committed to equity in employment and to upholding the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act 2005 (AODA) in all its practices and policies.  We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process.  If you are a person who requires accommodation under the OHRC or AODA during the hiring process, please request in writing to

To apply, please send a cover letter and resume to

Kits for a Cause Event

Are you a group or company that is looking for a fun group or corporate volunteer program that engages your team while making an impact? Help Gerstein Crisis Centre build Personal Care Success Kits to support individuals with hygiene items and other basic necessities. To find out more, check out the Kits For a Cause website.

Board of Directors

We are looking for volunteers to join our Board of Directors who are able to commit 3-5 hours a month for a minimum of 1 year. The Board meets once a month. Currently, there are committees in the following areas: Human Resources, Fundraising, Governance/Nominations and Finance. Expertise in any of these areas is considered an asset.

Gerstein Centre is committed to equity principles and hopes to broaden the diversity of the Board. We are particularly interested in hearing from individuals who represent the cultural diversity of Toronto and from those with personal experience of the mental health system.

If you are interested in this opportunity or would like more information, please contact our Executive Director, Susan Davis by phone at (416) 929-0149 ext. 222 or by email at

Volunteer Cook

Due to COVID-19, our volunteer cook program is on hold until further notice.

We are always looking for volunteer cooks to prepare evening meals for 10-15 people. If you are able to offer a minimum of 4 hours per month and feel comfortable cooking tasty, healthy meals in large quantities, please contact Nicki Casseres, Coordinator of Training and Community Education at (416) 929-0149 ext. 232 or by email at